Frequently Asked Questions
• How do I register?
You register through our e-booking system. You’ll find the link on this website in the top menu. You book accommodation (hotel), transport and sport event participation. The form must be filled in before deadline.
• When is deadline for registering?
December 17th 2023.
• How do I pay?
The invoice will be available at your registration page as soon as you have registered your team. Payment must be done latest December 31, 2023.
Don’t forget the invoice number.
• What is the cancellation policy?
To facilitate the process of arranging hotels, transports and game schedules the organizer FIFH appeal to all participants to avoid all kinds of late changes done after the deadline for registration (December 17th). After this date we can no longer guarantee repayment in case of cancellation.
Cancellations or adding of hotel rooms are adjusted in consultation with Scandic. Full repayment will be done in greatest possible extent. Scandic usually are flexible which means full repayment. For participants without hotel booking the registration fee will be repaid in case of cancellation.
PLEASE NOTE an administration fee of 50 SEK/changes will be added to all changes. This applies to both sport registrations- and hotel-, transport- or other kinds of changes.
• Which level of the sport event can I expect?
The levels of the sport events differs considerably depending on sport. Most sports offers a wide variety of classes and welcome players from beginner/open/junior/youth classes to elite classes/paralympic level.
Choose ”sports” in the top menu to see which classes each event offer.
• Who can participate, do I need a license?
Malmö Open aims to be the perfect debut tournament for rookies as well as meeting the requirements as a nice challenging event for experienced athletes. Most sports offers a selection of events for both non-licensed participation and classes restricted only for classified and licensed players.
Please choose sport in the menu above to read more detailed info regarding licensing and eligibility rules for each sport.
• How is the local transport arranged?
Teams can request transport during the competition days. This is booked from the registration team account. The price is 150 SEK/person.
We will contact all the teams that have requested transport after the registration is closed for information about special needs like wheelchair access etc. Please note that this service is only available for those who booked accommodation at our official hotels through the online registration page.
A special transport wrist band will be delivered at the MO info desk at the check in at the hotels to all participants who have booked transport.
Buses will depart from the hotels to the venues in the morning and back from the venues to the hotels in the afternoon. There will also be smaller buses available that you can call if you need to get to the arena or the hotel outside the timetable.
A transport schedule will be set up and available at the hotels and venues. Waiting times up to 30 minutes may occur. Please make sure you are on time to catch the bus.
All buses are accessible and equipped with a driver with adequate knowledge.
On arrival days transports are NOT offered. All official Malmö Open hotels are situated nearby a train station. On departure day (Sunday February 11) transport from the sport venues to any of the train stations Malmö Central, Triangeln or Hyllie is offered.
• Who must have an accreditation?
All players, coaches and assistants/companions who want to use the local transport by the organisation or/and need access to the competition areas at the sport venues MUST have a valid accreditation. All coaches and athletes registered will receive an accreditation wrist band at arrival to the hotel (for Full Package) or to the sports venue (for Sports Accredited only).
• Where can I buy MO merchandise?
In the stadion area info disk you will find merchandise for sale. Also some of the other venues will have MO t-shirts for sale. Don’t hesitate to ask some of our staff for more information.
• What kind of meals are offered?
Breakfast is included at all official hotels. Lunch will be for sale at all official venues. At all the arenas (except Hyllie Sportcenter) a lunch box can be pre-ordered to a cost of 125 SEK/meal.
The official Malmö Open hotels will contact each contact person of the registered club to offer pre-booked dinners. It might be difficult to get to a restaurant in Malmö a Friday or Saturday evening and get a table for a whole group. Therefore our official hotels offer good prices and space for the whole teams for dinner.
• When and where is the price ceremony?
Medals are distributed at each arena by persons from the Parasport federation, the city council, the business industry of Malmö and from the local organizers representatives.
• Do I need insurance?
The participants in Malmö Open are expected to have a valid insurance for the purpose of the games. If the events, service, transport or such would cause injury or damage the organizer nor the organization is in charge. The organizer disclaims all liability of injury or disease connected to the events.
All participants from swedish sport clubs are covered by the Parasport Sweden and RF insurance by Folksam.
• What kind of weather conditions can are expected?
Unfortunately the weather in the south of Sweden in February is not the most pleasant. Minus 5 to plus 5 degrees, windy and rain or snow should be expected.
All hotel- and sport venue compartments will be well heated and comfortable to stay in.
• Can you help out with visa applications?
Yes we can send you an attested certification to proof your participation in the parasport games. Get in touch with us through email or phone.
• How do I get more detailed and personal information?
For any further questions and personal contact you are very welcome to contact us, preferably by email to firstname.lastname@example.org or phone +46 40 928 930.