Frequently Asked Questions
• How do I register?
You register through our e-booking system. You’ll find the link on this website in the top menu from October, 2019. You book accommodation (hotel), transport and sport event participation. The form must be filled in before deadline.
• When is deadline for registering?
22nd of December 2019.
• How do I pay?
The invoice will be available at your registration page as soon as you have registered your team. Payment must be done latest January 10, 2020.
Don’t forget the invoice number.
• What is the cancellation policy?
To facilitate the process of arranging hotels, transports and game schedules the organizer FIFH appeal to all participants to avoid all kinds of late changes done after the deadline for registration (22nd of December 2019). After this date we can no longer guarantee repayment in case of cancellation.
• Which level of the sport event can I expect?
The levels of the sport events differs considerably depending on sport. Most sports offers a wide variety of classes and welcome players from beginner/open/junior/youth classes to elite classes/paralympic level.
Choose ”sports” in the top menu to see which classes each event offer.
• Who can participate, do I need a license?
Malmö Open aims to be the perfect debut tournament for rookies as well as meeting the requirements as a nice challenging event for experienced athletes. Most sports offers a selection of events for both non-licensed participation and classes restricted only for classified and licensed players.
Please choose sport in the menu above to read more detailed info regarding licensing and eligibility rules for each sport.
• How is the local transport arranged?
Teams who have booked Full Package at registration will stay at our official Scandic Hotels. In the registration account you can book transport during the competition days. A special transport wrist band will be delivered at the MO info desk at the check in at the hotel to all participants who have booked transport.
Buses will depart from the hotels to the venues in the morning and back from the venues to the hotels in the afternoon.
A transport schedule will be set up and available at the hotels and venues. Waiting times up to 30 minutes may occur.
Special needs like wheelchair access etc must be mentioned at registration.
All buses are accessible and equipped with a driver with adequate knowledge.
On arrival days transports are not offered. All official Malmö Open hotels are situation nearby a train station.
On departure day (Sunday 9th of February 2020) transport from the sport venues to any of the train stations Malmö Central, Triangeln or Hyllie is offered.
If you wish any other transportation we refer to the public transport www.skanetrafiken.se or taxi +4640979797.
Dedicated sports hotel. From this hotel there will be a frequent and fast bus route to transport you between the dedicated hotel and certain sports venue.
Scandic Triangeln – electric hockey, tennis, boccia (Sat-Sun)
Scandic St Jörgen – para ice hockey, cue sports, wheelchair floorball (Thur-Sun)
Scandic St Jörgen – table tennis (Fri-Sun)
Scandic St Jörgen – football, bowling (Sat-Sun)
Scandict City – swimming (Fri-Sun)
Scandict City – wheelchair rugby, floorball (Sat-Sun)
Scandic Kramer – goalball (Fri-Sun)
• Who must have an accreditation?
All players, coaches and assistants/companions who want to use the local transport by the organisation or/and need access to the competition areas at the sport venues MUST have a valid accreditation. All coaches and athletes registered will receive an accreditation wrist band at arrival to the hotel (for Full Package) or to the sports venue (for Sports Accredited only).
• Where can I buy MO merchandise?
In the stadion area info disk you will find merchandise for sale. Also some of the other venues will have MO t-shirts for sale. Don’t hesitate to ask some of our staff for more information.
• What kind of meals are offered?
Breakfast is included at all official hotels.
Lunch will be for sale at all official venues. Sports athletes and coaches must pre-book this lunch box at registration.
The official Malmö Open hotels will contact each contact person of the registered club to offer pre-booked dinners. It might be difficult to get to a restaurant in Malmö a Friday or Saturday evening and get a table for a whole group. Therefore our official hotels offer good prices and space for the whole teams for dinner. This can also be requested on the online registration page.
MO dinner & disco at Saturday evening at hotel Scandic Triangeln – Ballroom (floor 2). We invite athletes and coaches from all sports to participate. The price 250 SEK includes dinner and snacks, dance floor with DJ and lots of fun!
• When and where is the price ceremony?
Medals are distributed at each arena by persons from the Parasport federation, the city council, the business industry of Malmö and from the local organizers representatives.
• Do I need insurance?
The participants in Malmö Open are expected to have a valid insurance for the purpose of the games. If the events, service, transport or such would cause injury or damage the organizer nor the organization is in charge. The organizer disclaims all liability of injury or disease connected to the events.
All participants from swedish sport clubs are covered by the Parasport Sweden and RF insurance by Folksam.
• What kind of weather conditions can are expected?
Unfortunately the weather in the south of Sweden in February is not the most pleasant. Minus 5 to plus 5 degrees, windy and rain or snow should be expected.
All hotel- and sport venue compartments will be well heated and comfortable to stay in.
• Can you help out with visa applications?
Yes we can send you an attested certification to proof your participation in the parasport games. Get in touch with us through email or phone.
• How do I get more detailed and personal information?
For any further questions and personal contact you are very welcome to contact us, preferably by email to firstname.lastname@example.org or phone +46 40 928 930.